Skip to main content
Quick Exit (esc)
About us
The Code
The Committee
Our monitoring program
Current Inquiries
Bank customers
Bank customers
Your rights under the Code
Other help for bank customers
Small Business and farmers
Raise a concern
Banks
Banks
Code subscribing banks
Improving practice
Bank@Post services – ensuring Code compliance
Resources
News & Publications
All News & Publications
Banking Code of Practice
BCCC Reports
Compliance Statement Reports
Guidance Notes
Raise a concern about a bank
Search for:
Home
Bank customers
Bank customers
Your rights under the Code
Other help for bank customers
Raise a concern
Small Business and farmers
Small Business and farmers
Small business rights under the Code
Other help for small business and farmers
Small Business and Agribusiness Advisory Panel
Raise a concern
Banks
Banks
Improving practice
Our monitoring program
Resources
About
About
The Code
The Committee
Our monitoring program
News
All News
Media Releases
Articles
Resources and publications
BCCC review
Contact Us
Raise a concern about a bank
Home
/
Guidance Notes
/
COVID-19 Special Note and complaints delays
COVID-19 Special Note and complaints delays
