The Committee’s day-to-day work is supported by a secretariat at the Australian Financial Complaints Authority (AFCA).

Sally Davis

Chief Executive Officer

September 2015 – current

Sally is the CEO of the Banking Code Compliance Committee and also General Manager – Codes at AFCA.

Her role includes oversight of the Business Plan and Budget of the BCCC and four other independent Committees which monitor compliance with codes of practice across the financial services industry.

Sally has worked at AFCA and its predecessor schemes since 2000 and was previously Senior Manager of Systemic Issues at the Financial Ombudsman Service (FOS). Sally has extensive experience in the financial services industry, as well as good relationships with regulators, industry and consumer groups. Sally is passionate about providing community assurance and ensuring continuous improvement through her role supporting the Committee.

Sally is an accredited mediator and holds a Bachelor of Commerce and a Bachelor of Laws degree from the University of Melbourne and a Graduate Diploma (Arts) from Monash University.