The Committee’s day-to-day work is supported by a secretariat at the Australian Financial Complaints Authority (AFCA).

Prue Monument

Chief Executive Officer

15 November 2021 – current

Prue Monument has extensive regulatory experience and a strong focus on practice improvement and public benefit. Prue is currently the General Manager Codes and CEO Banking Code Compliance with the Australian Financial Complaints Authority (AFCA). In this role, Prue supports the work of five independent Committees overseeing code monitoring activities, investigations of alleged code breaches and promoting industry best-practice across Australia’s financial services sector.

Prior to joining AFCA, Prue was the Executive Director of Regulatory Operations at Australia’s higher education regulator, the Tertiary Education Quality and Standards Agency. She was previously Director of Compliance at the Australian Charities and Not-for-profits Commission (ACNC). This included responsibility for the ACNC’s Compliance directorate focused on identifying and investigating abuse and mismanagement in Australia’s charity sector and helping charities build their governance capabilities.

She has also held senior roles in the Department of Immigration and Border Protection, including as the National Manager of the Allegations Assessment Team and overseas postings in Shanghai and Beirut focused on program integrity, compliance, and fraud prevention.

Prue holds an Executive Master of Public Administration.

René van de Rijdt

Deputy Chief Executive Officer

15 November 2021 – current

René van de Rijdt is the Deputy General Manager of the AFCA Code Compliance and Monitoring team and Deputy CEO of the BCCC. In these roles, René leads the strategic direction and operational management of the BCCC, ensuring delivery of its compliance and monitoring obligations.

René has worked in the AFCA Code team since 2017, initially as the Code Compliance Investigations Manager, and at AFCA and its predecessor schemes since 2011. René has a background in law and external dispute resolution and holds a Bachelor of Law from Monash University and a Bachelor of Planning and Design from the University of Melbourne.