The BCCC is pleased to be taking part in an independent review of its activities.

This review of the BCCC is being undertaken in accordance with clause 14.1 of its Charter. The BCCC is required to arrange a periodic review of its activities, coinciding with the periodic review of the Banking Code of Practice by the Australian Banking Association (ABA).

On 6 July 2021, the ABA announced Mr Mike Callaghan AM PSM is conducting the Banking Code review.

The BCCC has appointed Mr Phil Khoury, of cameron. ralph. khoury, to conduct the review of the BCCC. Mr Khoury and his team have extensive experience with self-regulatory codes across several sectors and is a former independent reviewer of the Banking Code and its compliance committee.

Please visit for further information. Mr Khoury plans to undertake a detailed review of BCCC processes and some targeted stakeholder consultation, before releasing a consultation paper in early September 2021 with submissions requested by mid October. Any stakeholders who wish to provide earlier input in response to the Terms of Reference are welcome to do so by email to [email protected].

Further information and updates

BCCC review website

BCCC Media releaseIndependent review of the Banking Code Compliance Committee commences – 2 August 2021

Terms of ReferenceBCCC review Terms of Reference

BCCC Banking Code review submissionBCCC submission to Banking Code review – 20 August 2021

BCCC reviewInterim Report – 24 September 2021



Review commences

July 2021

Complete Review process

31 October 2021

Final report

30 November 2021

BCCC response to the Review

31 March 2022

About the Independent Reviewer

Phil Khoury is the principal of cameron. ralph. khoury.  He is a former financial services regulator (ex-ASIC) and for the past 22 years, has been a consultant working in governance effectiveness and in regulatory and self-regulatory advice.  Phil has conducted numerous independent reviews of external disputes resolutions services, voluntary codes of conduct and disciplinary bodies including in the financial sector, in telecommunications, energy and water and in international aid.  In 2016 Phil undertook a review of both the Code of Banking Practice for the Australian Bankers’ Association and the Code Compliance Monitoring Committee (the predecessor to the BCCC).

While Phil will be conducting the review himself, he will also be supported by staff from cameron. ralph. khoury.