The Banking Code Compliance Committee (BCCC) has established an expert Small Business and Agribusiness Advisory Panel (the Panel) to provide it with advice and guidance on small business and agribusiness banking matters.

An important part of the BCCC’s role is to ensure that banks uphold the promises they make to their small business and agribusiness customers.

The Panel

Panel members will provide the BCCC with expert insight and advice on small business and agribusiness matters, specifically matters related to:

  • the experiences and needs of small business and/or agribusiness customers when engaging with banks
  • the effect of banks’ policies, procedures and processes on small business and/or agribusiness customers, and
  • the impact of regulatory, legislative and any other changes on:
    • the small business and agribusiness community, or
    • banks’ policies, procedures and processes as they relate to small business and agribusiness banking.

The Panel will also be asked to provide advice and assistance on the BCCC’s work as it relates to small business and agribusiness customers and their banking. This work may include:

  • compliance inquiries and investigations
  • strategic planning
  • stakeholder engagement, and
  • other needs that arise from time to time.

The work of the Panel will be supported by regular engagements with organisations that support and advocate for small businesses and agribusinesses throughout Australia.

The Panel has been established in accordance with clause 10.1 b) of the BCCC Charter. For further information please read the Panel’s Terms of Reference.

Panel members

Ms Alexandra Hordern

Alexandra is the Director of Advocacy at the Australian Small Business and Family Enterprise Ombudsman.

With a background in law and strong family ties to small business, Alexandra’s career spans across both the private and public sectors that intersect with small business. Alexandra has worked in industry bodies and private businesses, advocating to government.

Mr Denis McMahon

Denis is the Senior Solicitor for the Farm & Rural Legal Service (FRLS) which is a part of Civil Justice Services at Legal Aid Queensland (LAQ).

Denis was admitted as a solicitor in Qld in 1979 after completing articles of clerkship through the Solicitors Board Queensland working with a Toowoomba law firm for four years and the fifth year in Innisfail in far north Queensland.

He worked in Dalby becoming a partner at Carvosso & Winship in 1980, then moved to Warwick in 1986 where he commenced a partnership in Gaffney Lyons & McMahon while living on the family farm which he had been working jointly with a brother since their father passed in 1973.  He later moved practice to Toowoomba and Pittsworth in 1995 for family reasons but still maintained the farm.

Denis was mainly involved in rural type work as most clients were farmers or had rural based businesses.  He became a mediator in 1992 completing the course at Bond University.

In 2003, Denis commenced work with LAQ as a lawyer in the FRLS.

Denis provides assistance to farmers and primary producers experiencing financial hardship related to their business, including those with severe debt problems or those in dispute with their lenders. Denis helps primary producers and rural businesses to negotiate with financiers and other creditors. Farm debt mediation is now a large part of this work. Denis is based in south-east Queensland but travels extensively to rural and regional locations to assist his clients in person.