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Reports
Reports
The BCCC’s reports present the outcomes of its monitoring and research activities
2021-22
BCCC compliance update: cancellation of direct debits
BCCC Report: Banks’ compliance with the Banking Code of Practice – July to December 2020
BCCC Inquiry Report: Banks’ compliance with the Banking Code’s guarantee obligations
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2020-21
BCCC Report: Banks’ compliance with the Banking Code of Practice – January to June 2020
BCCC Report – Building Organisational Capability: How banks can improve compliance with the Banking Code of Practice and deliver better customer outcomes
BCCC Report: Banks’ compliance with the Banking Code of Practice – July to December 2019
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2019-20
BCCC Inquiry: Banks’ transition to the 2019 Banking Code of Practice
BCCC Report: Compliance with the Code of Banking Practice 2018–19
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