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Reports

The BCCC’s reports present the outcomes of its monitoring and research activities

2022-23

BCCC Report: Compliance with the Banking Code of Practice January – June 2022

2021-22

BCCC compliance update: cancellation of direct debits

BCCC Report: Banks’ compliance with the Banking Code of Practice – July to December 2020 BCCC Inquiry Report: Banks’ compliance with the Banking Code’s guarantee obligations

2020-21

BCCC Report: Banks’ compliance with the Banking Code of Practice – January to June 2020

BCCC Report – Building Organisational Capability: How banks can improve compliance with the Banking Code of Practice and deliver better customer outcomes BCCC Report: Banks’ compliance with the Banking Code of Practice – July to December 2019

2019-20

BCCC Inquiry: Banks’ transition to the 2019 Banking Code of Practice

BCCC Report: Compliance with the Code of Banking Practice 2018–19